New Holstein Utilities Employee Awarded for Remembering All Customers’ Names
In an extraordinary display of memory and customer service, Kathy Kovach, the Business Manager at New Holstein Utilities, has been honored for her remarkable ability to remember the names of all customers. Awarded at a recent meeting in Sheboygan, Kovach’s unique talent has become the talk of the town.
“Who needs a database when you have Kathy?” joked a colleague. “She’s basically a walking, talking Rolodex!”
Kovach’s achievement has raised the bar for customer service, with other employees now aspiring to match her impressive recall abilities.
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